Nutzungsbedingungen

Last updated: 2026-08-02 — Version: 2.0

1. Definitions

"We"/"Provider" means Vertexa, a digital development service run by a sole operator and offered through the domain vertexa.it.com. No registered legal entity exists as at this version; if one is registered, its name and registration number will be stated here in a new version. "You"/"Client" means any person or entity creating an account or requesting services. "Quote" means the formal scope document inside the project page listing deliverables, exclusions, timeline, price and included revisions. "Deliverables" means the files, code and designs actually supplied under an accepted Quote.

2. Acceptance and versioning

Using the platform or creating an account constitutes acceptance of these Terms. We may amend them; each version is numbered and dated. The Terms governing a project are the version in force when you accepted its Quote. Later amendments do not apply retroactively to an ongoing project.

3. Accounts

Registration requires a valid email and password. You are responsible for keeping your credentials confidential and for all activity under your account. You confirm the information you provide is accurate. Minimum age: 18, or the age of majority where you reside, whichever is higher. We may suspend or terminate accounts that breach these Terms.

4. Nature of the service

We provide bespoke digital development services performed manually under direct human accountability. The platform is not a marketplace and not an automated generation service. Submitting a request through the funnel does not create a contract or any obligation to perform. We may accept or decline any request at our sole discretion.

5. The Quote is the contract

1. After reviewing your request we issue a Quote stating deliverables, express exclusions, estimated timeline, price and included revisions.
2. No work begins before you accept the Quote electronically and the initial payment is confirmed.
3. Your acceptance is recorded with date, time and IP address and constitutes a binding electronic signature.
4. Anything not listed in the deliverables is out of scope and requires a new Quote and a new price.
5. Timelines are estimates, conditional on your timely provision of content and responses.

6. Client obligations

You will supply the content, materials, data and access required, and respond to queries and approval requests within a reasonable time. You warrant that you own or are licensed to use everything you provide (text, images, logos, data) and bear sole legal responsibility for it. You will not use the service for any unlawful purpose. Delays on your side extend the timeline by the equivalent period.

7. Design approval and revisions

We present a preview of the visual direction before development. Your express approval locks that direction, and material changes afterwards require a new Quote. The number of included revisions is stated in the Quote (two by default) and must fall within the agreed scope. Additional or out-of-scope revisions are quoted separately.

8. Stalled and abandoned projects

If you become unreachable or work cannot proceed due to you for 30 consecutive days, we may move the project to "Postponed" with a stated reason. After 60 consecutive days we may treat it as cancelled, with amounts already paid remaining non-refundable against work actually performed.

9. Prices and payment

• Currency: all prices and Quotes are in US dollars (USD). Conversion from any other currency is at the rate on the day of transfer and at the Client's cost.
• Schedule: two instalments per project — an initial payment due on your acceptance of the Quote, before which no work begins, and a final payment due before the final files are released. The two are proposed as an even split unless the Quote says otherwise.
• Methods: the methods available are shown inside your project page when payment falls due, and we decide which are switched on. The primary method is manual transfer.
• Transfer fees, bank charges and exchange costs are borne by the Client; the amount stated in the Quote must arrive net.
• Taxes: prices exclude any tax or duty imposed by the Client's country. The Client is solely responsible for their local tax obligations.
• Subscriptions: maintenance plans are monthly, renewed by payment, and no part of a running period is refundable.

Regardless of the above: every payment is manually verified and confirmed by us; no final files are released and no rights transfer before payment in full; transfer fees are borne by the Client unless stated otherwise; published prices for standard plans may change but do not affect a running subscription until its period ends.

10. Intellectual property — core clause

1. Before payment in full: all rights in everything we produce remain ours. You may not use any part of it in any form.
2. On payment in full: ownership of the bespoke Deliverables created specifically for your project (custom code, custom designs, custom content) transfers to you in full, including the right to use, modify and publish.
3. Expressly excluded from that transfer: our tools, frameworks, pre-existing and reusable components and modules, know-how and methodologies developed before or independently of your project. These remain ours, and we grant you a perpetual, worldwide, non-exclusive, irrevocable, non-transferable licence to use them solely as embedded within the Deliverables.
4. Third-party and open-source components remain governed by their own licences; we grant no rights beyond them and will identify material components on delivery.
5. Publicity: we may display the project in our portfolio (name, images, general description) unless you request otherwise in writing. We never disclose your confidential business data or your customers' data.

11. Confidentiality

We will not disclose commercial, technical or financial information received from you in the course of the work, nor use it for any purpose other than your project. This obligation survives termination. It does not apply to information already public or whose disclosure is legally required.

12. Warranty, maintenance and refunds

Governed by the Warranty, Maintenance and Refund Policy published on the platform, which forms an integral part of these Terms.

13. Disclaimers

Deliverables are provided to perform the functions described in the Quote. We do not warrant that they are entirely error-free, nor fitness for any purpose not expressly stated in the Quote. We do not guarantee commercial results, profit, search rankings or marketing performance. We are not responsible for failures caused by hosting or networks, third-party services or APIs, operating-system or browser updates, or any modification made to the Deliverables after handover by you or anyone else. The platform itself is provided "as is" without a guarantee of uninterrupted availability.

14. Limitation of liability

To the extent permitted by law: our total liability for any claim shall not exceed the amounts you actually paid for the project giving rise to the claim. We are not liable for indirect, consequential or special damages, including lost profit, lost data or business interruption. Nothing here excludes liability for fraud or anything that cannot lawfully be excluded.

15. Indemnity

You will indemnify us against any claim, loss or cost arising from content or materials you supplied, your unlawful use of the Deliverables, or your breach of these Terms.

16. Prohibited use

The platform and the Deliverables may not be used for unlawful activity, infringement of third-party rights, malware, spam, attempts to breach or disrupt the platform, or unauthorised automated data extraction.

17. Suspension and termination

We may suspend or terminate immediately upon non-payment, material breach, or unlawful use. Clauses on intellectual property, confidentiality, liability and refunds survive termination.

18. Force majeure

We are not liable for delay or failure caused by circumstances beyond our reasonable control, including internet or power outages, civil unrest, disasters, governmental action, or supplier failures.

19. General

Entire agreement: these Terms, the accepted Quote, the Privacy Policy and the Warranty/Refund Policy constitute the whole agreement and supersede prior understandings. Order of precedence on conflict: the Quote, then these Terms, then the other documents. Invalidity of any clause does not affect the remainder. You may not assign the agreement without our written consent. Language: in case of conflict between the Arabic and English versions, the Arabic version prevails.

20. Governing law

These Terms are governed by the laws of the Republic of Iraq, and any dispute is heard by the competent civil courts of Iraq under the applicable rules on territorial jurisdiction. For clients outside Iraq, the parties will first attempt amicable settlement within 30 days before commencing proceedings.

21. Contact and notices

• Email: vertexa237@gmail.com — this is the address of record for every notice, claim or demand under these Terms, and a notice sent to it is treated as received on the next business day.
• Site: vertexa.it.com
• Usual response time: two business days.

We operate online and do not receive visitors at premises. If a legal entity is registered, its registered address will be added here in a new version of this document.